Registration
Dom Brankin
Director, Workplace Services at Government Property Agency
The public sector’s relationship with how, when and where it works has experienced a seismic transformation in the past 2 years. The ways in which citizens make better use of public services has also changed, they too have needed to adapt to provider’s new, flexible and modern way of working practices.
GovNews are delighted to be collaborating with Bytes Public Sector, including their Modern Workplace partners (Microsoft, Zoom, RingCentral and Poly), to host a series of unmissable seminars and roundtables.
Agenda
09:00
Registration, Refreshments & Networking
Event is also being streamed virtually
Panelists
Summary
Our expert speakers will review the latest public sector strategies/policies, which have been produced to help transform how public sector operates. You’ll hear directly from those who have advanced their ‘digital maturity’ journey and how a future modern workplace is composed of myriad transformative office spaces and flexible digital solutions, all of which should advance the services and experiences for the end user, improve the quality of working life for staff, make business processes more efficient, and cut costs.
09:45
Richard Read Welcome, Introductions and Bytes’ Modern Workplace In Public Sector Programme
Location
HMS Belfast
The Queen's Walk, London, SE1 2JH
Event is also being streamed virtually
Richard Read
Head of Public Sector at Bytes
Justin Powell
Modern Workplace and UC Specialist at Bytes
Ruth Smethurst
Customer Experience Lead at Government Property Agency
Leah Jones
Head of Customer Insight at Government Property Agency
Anne Burt
Head of Business Change & Workplace Experience at Government Property Agency
Al Gardner
Head of Technology at Government Property Agency
Gareth Johns
Senior Director for Vertical Solutions at RingCentral
Magnus Falk
CIO Advisor at Zoom
Nigel Townley
Digital Data & Technology Director & CTO at UK Research & Innovation
Jonathan Clark
Category Product Manager EMEA Lead at Poly
10:00
Keynote from Dom Brankin
Director, Workplace Services at Government Property Agency
10:30
Modern Workplace With Zoom
- How UKRI has transformed its office spaces and flexible digital solutions with the Zoom platform
- Challenges & successes
- Modern communication methods delivering a modern workplace
- Audience Q&A with Magnus Faulk, CIO Advisor at Zoom and Nigel Townley, Digital Data & Technology Director & CTO at UK Research & Innovation
11:00
RingCentral and The Secret to Hybrid Work Success… Give your employees a voice
What we call the “hybrid workplace” is now “the workplace” and the tools to connect with co-workers, more important than the workspace. With this in mind, what can you do to accommodate this way of working in the long term?
During this session we’ll run through points including:
- How to keep your workforce motivated and connected for the long-term
- Why voice shouldn’t be left behind in your tech stack – and how to make sure you have a phone service that integrates with other apps
- Effective citizen engagement strategies & what you must consider when reshaping your communications technology strategy
- Audience Q&A with Gareth Johns, Senior Director for Vertical Solutions at RingCentral
11:30
Break & Networking
12:00
Shaping a Smarter Modern Workplace with Poly
- Challenges that face the modern workplace
- Designing and creating a workspace that is fit-for-purpose, modern and sustainable
- The modern workplace is continuously shifting, get to know your workforce and the persona’s that form your organisation
- Audience Q&A with Jonathan Clark (Category Product Manager EMEA Lead at Poly)
12:30
Microsoft’s Modern Workplace Vision
- Evolving your hybrid working environment into a Modern Workplace
- Streamline business processes and boosting productivity, whilst integrating resources and enhancing business resiliency without disruption
- Building collaboration hubs that brings together meeting, workplace chat, video, calling, file storage, calendar sharing and productivity tools in a centralised location.
- Audience Q&A with Carlos Lebron, Teams Specialist & Teams Room Sales, Lee Fairmaner, Teams Technical Specialist (Microsoft)
13:00
Lunch & Networking
14:00
Group Workshop 1 (The Role of Data in Understanding Workplace Experiences)**
Join the GPA Workplace Experience Senior Management Team to hear about their role in delivering great places to work and how they are using data to understand and improve experiences across the Civil Service.
This round table discussion will include input from Ruth Smethurst, GPA Customer Experience Lead, Leah Jones, GPA Head of Customer Insight and Anne Burt, GPA Workplace Experience Head of Business Change and you'll also get an opportunity to ask the panel your questions too.
14:40
Group Workshop 2 (Government’s Digital Workspaces)**
The digital offer in Government Hubs, including how to take on the challenges and future opportunities (Al Gardner, Head of Technology at Government Property Agency and Mark Davis, Commercial Account Manager - Public Sector at HP Poly - Hybrid Work Solutions & Peripherals)
Wouldn't it be great if the Civil Service was able to work even more effectively to respond to challenging world events and to continue to deliver cost effective public services in a complex and changing environment? The Government Property Agency is delivering an exciting programme of change in government, which builds on the idea of an interoperable estate, enabled by digital technology.
This interoperable estate is about making Government more effective by harnessing the power of shared technology in a modernised workplace so that Civil Servants can work more efficiently to deliver better outcomes. This session will explore the challenges and opportunities that digital technology brings to a modernised workplace.
15:20
Group Workshop 3 (What Does Success Look Like)**
- How to deliver a smarter and modern workplace, realising its potential, providing the solutions to modernise operations, enabling new digital capabilities that reduce costs, enhance the workplace and improve user experiences for all. (Bytes Public Sector Team)
** 25 delegate maximum. Other delegates will have chance to explore HMS Belfast. From climbing ladders and ducking through hatches, you’ll discover brand-new displays and refreshed exhibition spaces, crew members stories, and new multi-sensory and interactive experiences.
16:00
Drinks and Networking
17:00
Close
Mark Davis
Commercial Account Manager - Public Sector at Poly - Hybrid Work Solutions & Peripherals
Carlos Lebron
Teams Specialist & Teams Room Sales at Microsoft
Lee Fairmaner
Teams Technical Specialist at Microsoft