PUBLIC SERVICES 2.0:
RETHINKING BUSINESS TRANSFORMATION
Public services are under unprecedented pressure: deliver more with fewer resources, redesign frontline services, protect critical infrastructure, and embrace new opportunities for transformation.
Local government and the NHS face these challenges every day. They are already working side by side through Integrated Care Systems, place-based partnerships, and shared service models... yet rarely do they come together to explore how data, AI, cyber resilience, and quantum innovation can unlock new ways of working.
Harnessing Data | AI | Cyber | Quantum to Enable Innovation & Deliver Better Outcomes
SUMMARY
OUR PANEL
Vivienne Neale
AI Transformation Lead at Doncaster Council
Malcolm Lowe
Chief Information Officer at Transport for Greater Manchester
Leo Wall
Performance & Insight Lead at Manchester City Council
Kieran Smith
Head of Digital Transformation at Greater Manchester Combined Authority
Catherine Pantry
Head of Service at Barnsley Council
Dave Robinson
Service Director Customer, Information & Digital Services at Barnsley Council
James Davies
Head of Digital Productivity at Royal Free London NHS Foundation Trust
Simon Courtney Green
Head of Service at Wolverhampton City Council
Rebecca Gordon
Head of Online Customer Experience at Westminster City Council
David Ogden
Director of engagement at Socitm
Steven Baker
Head of Active Leeds at Leeds city Council
Jacquie Finlay
Transformation Lead - Children's Services at Sefton Metropolitan Borough Council
DeeDee Wallace
Health & Care Innovation Team Leader at Oxfordshire County Council
OUR HOSTS
Max Jones
Non-Executive Director at University Hospitals of Derby and Burton NHS FT
James Gee
Head of Category Digital & IT at NHS Shared Business Services
Helen Mather
Deputy Director of Integration and Transformation at NHS Leicester Leicestershire and Rutland ICB
Lynne Davidson
Service Manager - Digital Innovation at Westmorland and Furness Council
Amanda Risino
Director of corporate affairs and performance at Health Innovation West Midlands
Rawdon Smith
ICT Process Lead (Operations) at Staffordshire County Council
Tuesday 4th November 2025 | 09:00 to 17:00
Cloud23 Bar, Deansgate Hotel,
303 Deansgate, Manchester M3 4LQ
Public Services 2.0 brings council and healthcare leaders into one room for a new kind of conversation. This isn’t about technology for its own sake, it’s about how innovation can drive organisation-wide transformation, reshaping services, unlocking efficiencies, and creating better outcomes for citizens and patients alike.
Through facilitated roundtables and collaborative workshops, delegates will co-design real Proofs of Concept and Minimum Viable Products, prioritise the most impactful ideas, and leave with tangible actions to accelerate innovation & transformation in their own organisations.
Sophie Cook
Host at GovNews
Graeme Smith
Chief Technology Officer at Celerity
Host 3
IBM TBC
Cross-sector collaboration
Work with NHS and local government peers on shared challenges.
WHY ATTEND?
Leadership focus
Understand why transformation must be driven by senior service leaders.
Clear roadmaps
Gain clarity on quantum readiness and priorities to 2029 and beyond.
Security first
Explore data security maturity and balancing AI potential with resilience.
Move beyond Copilot
See how AI transforms services and outcomes, not just productivity.
Hands-on innovation
Co-design practical PoCs and MVPs in AI, data, cyber and quantum.
AGENDA
Join us for this exciting Innovation Incubation Day - bringing council and healthcare leaders into one room for a new kind of conversation on harnessing data, AI, cyber and quantum.
This intimate event will give digital leaders and visionaries the chance to outline real challenges, discuss solutions, pitch ideas, and gain insight.
With a mix of discussions, shared learning, collaborative workshops, and lots more - this day is a great opportunity for transformation and growth.
Interested in hearing more? Register your interest and a member of our team will be in touch to discuss your involvement further!
REGISTER
YOUR INTEREST
09:00 – 09:30
Arrival & Networking Breakfast
Registration, refreshments and networking across local government and NHS leaders.
09:30 – 10:00
Welcome & Context: Public Services at a Transformation Crossroads
10:00 – 10:15
Introduction to IBM Client Engineering
10:15 - 11:15
Roundtable A - Explore the current state of Public Services to identify strengths, weaknesses, and areas for improvement around data, AI, Cyber and Quantum.
11:15 – 11:30
Morning Break
11:30 - 12:30
Breakout Session 1: Initiative Exploration & Prioritisation:
Applying AI for Impact
12:30 – 13:00
Roundtable B: AI for Impact – From Concepts to Real Change
13:00 – 14:00
Networking Lunch
14:00 – 15:00
Breakout Session 2: Harnessing Data, Cyber & Quantum for Innovation at Speed
15:00 - 15:30
Roundtable C: Data, Cyber & Quantum – Securing Innovation at Speed
15:30 - 16:00
Fail-Fast Adoption: From Ideas to Action - How to build agility and resilience into adoption
16:00 – 17:00
Closing Reflections With Coffee & Cakes
Chris Warren
Director of Resources at Rossendale Borough Council
Kelly Harris
Senior Category Manager at NHS Shared Business Services
Alastair Blunkett
Assistant Director - Environment and Enforcement at Nuneaton and Bedworth Borough Council
Mezba Uddin
Cloud & Infrastructure Engineer at East Lancashire Teaching Hospital
Panelist 24
TBC
Panelist 25
TBC
Panelist 26
TBC
Panelist 27
TBC
Panelist 28
TBC